Liana Beach Hotel & Spa

Not as advertised at all. Misleading information about hotel on their website. We paid for a pool view suit with jacuzzi. Got the worst room out of the hotel. We have been in a lot of European 5* and 4* hotels and knew to confirm by a phone call prior to arrival that we will be accommodated to the specified room. We were not expecting this horror. And we asked for upgrade and everything was unavailable. When we arrived and after we complained and our agent wrote email about refund they suddenly found us a better room which is renovated. No thank you. It’s not just the room! We are checking out tomorrow and off to an other place. Thank you for bad experience and a lesson!! Don’t trust the website. We asked for the refund from the days we won’t be staying and they would not do it. Very sad and disappointing. Would love to see the owner of this hotel. And hear what they have to say. Pool - very sandy floor. We were told it was cleaned and it wasn’t in the morning looked the same. View at the pool is to the small side road and car park from the pool. Breakfast - advertised till 11 am. We came down at 10.20 there were plenty of free tables with left filthy plates. When I asked for a table for 4 we were told to find one and sit they will clean . I’m not sitting with dirty dishes in front of me. There were no bacon and no pancakes left. What kids wanted. When I asked for more I was told no more. I am vegetarian so I had enough veg left which was nice. Kids are hungry! Beach - yes directly across the road as advertised and yes white sand. Beds are filthy . First come first served someone tried to reserve but were removed because there was a family with no space just landing on the sand. Also if you are happy in the overcrowded beach it will do. Thank you Georgia for the great service at the beach. She was brilliant. Room - stay away from Aeolos room. Dingy, filthy, tiny bathroom. Check the pics and videos. Yes I had a look at the pool rooms from outside looked like still very small rooms plus pool is a size of a foot spa only. Spa - not sure if you can call it a spa. One small sauna room and one small steam room with an other oversized jacuzzi. That’s all. We did not book no massages at all. Did not look nothing special. Gym - nothing exciting a few machines but will do for some keep up exercises during holidays. Thank you Sofia (manager) for trying your best and suddenly offering us a better renovated room but the hotel experience and expects are not as described in your website at all. Honestly people stay away!!!

Beautiful location, excellent, friendly staff, sometimes a bit slow service though during lunch. Great Spa, I had a massage. Can highly recommend the massage at the spa. They have a beach set up with lounges and umbrellas on a first come basis, with drink and food service. Beach is beautiful. Great experience. Highly recommend. Take a tour of Naxos Town... very nice town. The room we had was on the second floor with seaview. Aircondition worked well. Soft towels and comfy bed. Nice litte balcony to enjoy some drinks we bought from the supermarket. Shower was good with enough pressure. There was also a fridge in the room. The airport transfer from the hotel was great, we got a bottle of cold water from the driver when we were waiting for the suitcases. Breakfast was served from 08:00-11:00 and had a lot of choise, nothing missing here. Even fresh squeezed orange juice.

This place came close to ruining an otherwise stellar vacation. We booked the King 2 Bedroom Suite with Indoor Jetted Tub – Semi Basement for three nights. We were ushered to our room, a large underground suite that smelled like industrial cleaning detergent with the air conditioners set as low as possible. We increased the temperature of the air conditioners and took a nap. When we woke up, there was water pouring down the walls, and the all-tile floor throughout the room was so slick you couldn’t safely walk on it (we have little kids so this was particularly troubling). When we mentioned this, we were told this never happened before – perhaps it was the indoor jetted tub, which is basically a tub of cold chlorinated water perpetually filling in the corner of the room. So we tried to dry the floors and the walls (a surreal experience), asked them to turn off the tub, went to the beach, and decided to give it a fair chance. When we returned, the same problem persisted. We reiterated the issue, and they sent a cleaning person to clean the room and mop the floors. She did her best, but there wasn’t much she could do. We tried to make the best of it and proceeded to get ready for dinner. One shower had a hand shower that didn’t work. One shower produced only cold water. Again, we did our best to shrug it off. We then noticed a fetid, sewage-like odor emanating from one of the bedrooms. That was the last straw. We demanded another room. We were given another room on the first floor but told that we could only use it for one night. When we got to the room, the lights didn’t work. Once they were able to remedy that problem, we put the kids to bed. At this points, both kids were freaked out to put it lightly by the bizarre sequence of events. We barely slept because (1) the room did not have a double-lock and (2) the room was ground-floor accessible through a patio door. Additionally, the glass panel in the shower was not properly fastened. The room also smelled of industrial cleaning detergent (it appears all rooms have a Tork odor eliminating unit). We made it through the night and spent the next morning seeking a different hotel. We informed the management that we couldn’t stay in the same room and were given another room – also on the first floor but with a less awful smell. We were told we could have this room for one night and that there was another room ready for another night. This room looked great at first blush, but when it came time to shower (after the beach) we discovered the glass door to the main bathroom made cracking noises and appeared to be falling off its hinge and that there was no hot water in either bathroom. At this point we all had enough – it’s a terrible feeling to be with children in a foreign country in a hotel that feels like either it’s just systematically unsafe and improperly maintained or is playing a practical joke on you. We were lucky to find a room (thankfully we had a rental car we could use to travel around

This is a brilliantly appointed hotel with really good size and well equipped rooms. All the staff were polite and helpful. The swimming pool was big enough and made a pleasant change from the beach. The spa services were very comprehensive and relaxing. All in all I couldn't fault this hotel.

We spent four and a half days here and wish it had been a month...at least. You simply cannot beat the location. It's right on the beach with its own sunbeds and umbrellas. The only slightly negative thing I can say is that there is really almost no shade. Even the umbrellas can't offer much help. Just the way it is. The pool is beautiful and refreshing. The breakfast buffet is quite nice. I even found their fitness room pretty good. Really enjoyed the staff there. Especially, Georgia. But, really, everyone was so pleasant. The location puts you right in the midst of dozens and dozens of terrific restaurants and shops. And, if you want to get REALLY adventurous, you can walk 4-5 minutes to Agia Anna right next door for even more restaurants. You're about 15 minutes drive from the port and 15 minutes drive to Mikri Vigla Beach, which we absolutely loved. We just left and we already miss it so much. Do yourselves a favor and stay here.

Liana Beach Hotel in Naxos exceeded all expectations! The location is perfect, right on Agios Prokopios Beach with stunning sunset views. The rooms are clean, modern, and beautifully designed, allowing you to overlook the sea. The staff were incredibly welcoming and went above and beyond to make our stay special. Breakfast was fresh and delicious, offering a great variety each morning. We especially loved the beachfront loungers reserved just for guests! So relaxing and convenient. Georgia and George were our favorite. So friendly, kind and went above and beyond. The entire atmosphere was peaceful and inviting. We left feeling completely refreshed and already can’t wait to come back. Truly a hidden gem on the island!